HLT21020 Certificate II in Medical Service First Response

*Please refer to the units of competency included in this qualification in the Course Outcomes section.
  • Corporate Course on Request
  • 5 Days
  • SETS Balcatta / Onsite

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Course Outline

The HLT21020 Certificate II in Medical Service First Response is a nationally accredited qualification that is designed to provide students with the essential knowledge and skills to work in the roles of medical first response or volunteers who provide initial care to patients. They provide basic first aid and emergency responses in the pre-hospital/out of hospital environment.

Course Structure

This course is delivered through a combination of classroom learning, group discussion and practical activities in both a simulated and real-world environment.

Course Outcomes:

  • Work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
  • Participating in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients.
  • Recognising potentially hazardous manual tasks, and then prepare for and complete those tasks in a safe manner.
  • Maintaining health and wellbeing by preventing and managing personal stress
  • Apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.
  • Providing an advanced first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies
  • Requirements to use specialised equipment in the provision of resuscitation and oxygen therapy in line with the Australian Resuscitation Council (ARC) guidelines.

With the following units awarded on successful completion:

  • CHCDIV001 Work with diverse people
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTWHS005 Conduct manual tasks safely
  • HLTWHS006 Manage personal stressors in the work environment
  • HLTINF006 Apply basic principles and practices of infection prevention and control
  • HLTAID011 Provide First Aid
  • HLTAID014 Provide Advanced First Aid
  • HLTAID015 Provide Advanced Resuscitation and oxygen therapy
  • HLTAID013 Provide first aid in remote or isolated site

Students who attend and successfully meet all assessment requirements of the course will receive a nationally recognised Certificate: HLT21020 Certificate II in Medical Service First Response

There is a maximum number of 10 participants per program.

To meet the course requirements, students must:

  • Have sufficient English language, literacy and numeracy skills to read instructions and write assessments
  • Be physically able to kneel and perform CPR on the floor, uninterrupted for at least 2 minutes (multiple times)
  • Provide their USI on enrolment
  • Provide proof of identity, e.g. drivers licence
  • Wear or bring long sleeve, long pants and closed in shoes

The unit HLTAID015 Provide advanced resuscitation and oxygen therapy has a pre-requisite of HLTAID011 Provide first aid which is clustered within this qualification.

Students are required to be able to complete the following tasks:

  • communicate with others clearly and concisely, verbally and in writing
  • find and use relevant information
  • read and comply with work instructions and specifications
  • read and record measurements
  • record and report information neatly and legibly

Why Choose SETS?

Australia-wide Training
Realistic training scenarios
Purpose built facilities
Experienced trainers
Quality rescue equipment
Teaching since 1998
First Aid
1 Day Plus Pre-Learning / $Corporate Course on Request
4 Hours (AM Session) / $$85
Advanced First Aid
2 Days (10 Hours per day) / $399
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